創新及科技解決方案

解決方案編號

S-0623

解決方案名稱

Privacy-first GenAI Solution with SmartShare

解決方案描述

SmartShareAI is a secure enterprise platform that processes AI Search locally while protecting sensitive data with permission control. It powers intelligent searches that understand context and meaning beyond keywords, include text-to-images and image-to-image search features. The system automates workflows, enables secure external file sharing with tracking features, and maintains strict data governance such as GenAI log.

應用領域

廣播

城市管理

氣象

工商業

發展

教育

就業及勞工

環境

財經

食物

衛生

房屋

基礎設施

法律及保安

人口

康樂及文化

社會福利

運輸

使用的技術

人工智能

機器學習

自然語言處理

使用例子

Human Resources: Providing real-time support to employees by answering frequently asked questions regarding the onboarding process, company policies, benefits, and procedures. Additionally, offering information on performance evaluation processes, goal setting, and improvement plans.

Customer Success: To analyse customer feedback and access detailed product information, including specifications and step-by-step troubleshooting guides, in order to improve customer satisfaction and reduce support ticket volumes.

Regulatory Compliance: Employees can access current company policies, procedures, and compliance requirements. This resource can help with delivering compliance training, answering employee questions, and providing guidance on regulatory frameworks.

Legal: Assist with legal research by providing case precedents, statutes, and regulations relevant to specific legal queries.

Knowledge Base: Provide answers to questions by searching through internal documents, manuals, or guides.

Product Support: Offer tailored help with setup, features, or troubleshooting using your specific product information.

Internal Search: Retrieve relevant internal documents, notes, or records based on the query context.

Financial Services: Aid in analysing financial statements, balance sheets, and income statements. Search and extract pertinent information from these documents to facilitate decision-making.

Predictive Maintenance: Enable technicians to find answers from equipment manuals, specifications, and troubleshooting guides. Search through historical data to identify patterns, predict potential failures, and offer solutions.

若政府部門欲對創科方案進行PoC試驗或技術測試,請聯絡Smart LAB。