创新及科技解决方案

解决方案编号

S-0623

解决方案名称

Privacy-first GenAI Solution with SmartShare

解决方案描述

SmartShareAI is a secure enterprise platform that processes AI Search locally while protecting sensitive data with permission control. It powers intelligent searches that understand context and meaning beyond keywords, include text-to-images and image-to-image search features. The system automates workflows, enables secure external file sharing with tracking features, and maintains strict data governance such as GenAI log.

应用领域

广播

城市管理

气象

工商业

发展

教育

就业及劳工

环境

财经

食物

卫生

房屋

基础设施

法律及保安

人口

康乐及文化

社会福利

运输

使用的技术

人工智能

机器学习

自然语言处理

使用例子

Human Resources: Providing real-time support to employees by answering frequently asked questions regarding the onboarding process, company policies, benefits, and procedures. Additionally, offering information on performance evaluation processes, goal setting, and improvement plans.

Customer Success: To analyse customer feedback and access detailed product information, including specifications and step-by-step troubleshooting guides, in order to improve customer satisfaction and reduce support ticket volumes.

Regulatory Compliance: Employees can access current company policies, procedures, and compliance requirements. This resource can help with delivering compliance training, answering employee questions, and providing guidance on regulatory frameworks.

Legal: Assist with legal research by providing case precedents, statutes, and regulations relevant to specific legal queries.

Knowledge Base: Provide answers to questions by searching through internal documents, manuals, or guides.

Product Support: Offer tailored help with setup, features, or troubleshooting using your specific product information.

Internal Search: Retrieve relevant internal documents, notes, or records based on the query context.

Financial Services: Aid in analysing financial statements, balance sheets, and income statements. Search and extract pertinent information from these documents to facilitate decision-making.

Predictive Maintenance: Enable technicians to find answers from equipment manuals, specifications, and troubleshooting guides. Search through historical data to identify patterns, predict potential failures, and offer solutions.

若政府部门欲对创科方案进行PoC试验或技术测试,请联络Smart LAB。