Event Details

Technology Forum - Workflow Revolution – Smarter Processes, Greater Efficiency

The Digital Policy Office (DPO), Hong Kong Cyberport, the Hong Kong Productivity Council, and the Hong Kong Science and Technology Parks Corporation jointly organise a series of technology forums for industry players to share their innovative artificial intelligence (AI) solutions and success stories, and how such solutions can help enhance the quality of public services.

The AI+ Civil Services Technology Forum Series (3), themed on Workflow Revolution – Smarter Processes, Greater Efficiency, was held in hybrid mode. Expert speakers shared how AI technologies can assist in document management and processing, facilitate workflow management and automation, and their successful experience. Moreover, participants networked with the experts, exchanged ideas, and explored innovative solutions that can achieve high standard service delivery.

TF22
 Key Visual

4 February 2026 (Wednesday)
14:15-18:00

Venue: CyberArena, The Atrium of Arcade @ Cyberport (*Live-streaming was arranged)

Language: Cantonese / Putonghua

Supplemented by presentation materials in Chinese or English

The Forum was successfully concluded

13:45 - 14:15

Registration

Exhibition and Networking (Physical)

14:15 - 14:20

Welcoming Remarks

Dr Rocky CHENG, JP, Chief Executive Officer
Hong Kong Cyberport

14:20 - 14:25

Opening Address

Mr Daniel CHEUNG, JP, Acting Commissioner for Digital Policy
Digital Policy Office

14:25 - 14:30

Group Photo

14:30 - 14:40

Presentation by Hong Kong Cyberport

Practical AI Adoption for Government: Quick Trials, Quick Wins

Dr Crystal FOK, Head of Business Development
Hong Kong Cyberport

14:40 - 15:50

Presentation of IT Solutions – Document Management and Processing

Hong Kong Productivity Council

AI with HKPC: Pistachio – Driving Public Service Innovation

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Hong Kong Applied Science and Technology Research Institute

Document Management and Processing

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360 Digital Security International Co. Limited

360 AI Capability Hub: Driving Digital-Intelligent Revolution and Scenario-Based Practice for Government Documents

Capax Technology Limited

Capax Smart Document Automation Platform

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D2 Intelligence HK Limited

Applications and Case Studies of Intelligent Documents Processing in the Government Affairs Sector

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iMBrace Limited

From Document Management to Business Automation: iMBrace Enterprise AI Orchestration System Turns Operations into Contexts and Efficiencies

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15:50 - 16:10

Break

Exhibition and Networking (Physical)

16:10 - 16:30

Presentation by Expert Speaker

New AI Initiatives at EMSD

Mr Timothy WONG, Senior Engineer
Electrical and Mechanical Services Department

16:30 - 17:40

Presentation of IT Solutions – Workflow Management and Automation

Cogniser Infotech Ltd

Efficiency & Visualization

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GPTBots Hong Kong Limited

Best Practices of AI-enabled Process Automation

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Hong Kong Future Intelligence Technology Co. Limited

Workflow Management and Automation

Laiye Technology HK Limited

AI Agents for Everyone

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Laurry AI

IDEAS: Intelligent Document Extraction and Analysis System for Workflow Management and Automation

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SP Infinite Technology Limited

Workflow Management and Automation

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17:40 - 18:00

Exhibition and Networking (Physical)

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