服務需求

業務需求編號

N-0313

名稱

排更工具

業務需求/挑戰

The department manages a rank-based rostering method that follows a structured pattern include various shift rotations hours covering 8:30 AM to 9:30 PM from Monday to Friday, with some schedules extending to Saturday. Specific split-week patterns are also used to ensure that each staff member completes 88 working hours every fortnight.

Although the department regularly updates the roster to accommodate changes, the lack of a centralised online platform means there is no real-time visibility for the staff members. At present, updates are managed via online calendar, heavy manual conversion of data from Excel spreadsheets, which is time-consuming and prone to error.

應用領域

就業及勞工

預期成果

The department expects to implement a comprehensive system capable of generating monthly rosters for all staff. This solution must display real-time changes following supervisor approval, thereby streamlining administrative tasks, and ensuring accuracy and effectiveness.

擬採用的技術

人工智能

如欲提議任何創新及科技解決方案可以達致政府部門的業務需求或挑戰,請在下面提供相關資料。

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