Rostering tools
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Service Needs
Reference No.
N-0313
Title
Business Needs / Challenges
The department manages a rank-based rostering method that follows a structured pattern include various shift rotations hours covering 8:30 AM to 9:30 PM from Monday to Friday, with some schedules extending to Saturday. Specific split-week patterns are also used to ensure that each staff member completes 88 working hours every fortnight.
Although the department regularly updates the roster to accommodate changes, the lack of a centralised online platform means there is no real-time visibility for the staff members. At present, updates are managed via online calendar, heavy manual conversion of data from Excel spreadsheets, which is time-consuming and prone to error.
Application Areas
Employment and Labour
Expected Outcomes
The department expects to implement a comprehensive system capable of generating monthly rosters for all staff. This solution must display real-time changes following supervisor approval, thereby streamlining administrative tasks, and ensuring accuracy and effectiveness.
Technologies to be Used
Artificial Intelligence (AI)
