解决方案编号 | A-0009 |
解决方案名称 | SensePedia |
SensePedia is an advanced question-and-answer system that leverages documents and knowledge bases to deliver rapid query responses, document analysis, and reference cross-checking. It harnesses the power of Large Language Model (LLM) and Retrieval-Augmented Generation (RAG) technologies to engage in comprehensive conversations across various subjects. SensePedia supports multiple languages and inputs, including Cantonese and both traditional and simplified Chinese. It offers functionalities such as continuous conversations, prompt customization, web search, and multimodal capabilities. The system is adept at handling document-based chats, allowing users to upload documents, receive abstracts, and ask questions to obtain detailed answers. It also facilitates the creation of custom knowledge bases and provides structured data intelligence modules for embedding and retrieving knowledge efficiently. SensePedia ensures user-friendly interactions with role assignments, tone tuning, and sentiment management, all while maintaining data privacy and eliminating hallucinations in responses.
应用领域 |
AI驱动的数字人类客户服务
数据分析与预测
文件管理和处理
|
SensePedia serves multiple use cases across various industries by leveraging its advanced capabilities in natural language processing and document management. In one scenario, it functions as an AI assistant in the insurance sector, where it utilizes a knowledge center developed from customer files to provide precise answers and references, significantly reducing the need for professional labor. In another use case, the application is employed by a telecommunications company to enhance their call center operations. By fine-tuning the large language model, the system improves the understanding of modalities, particularly in languages like Cantonese, thereby increasing the direct usability rate of the generative AI in responding to customer queries. Additionally, the application aids in document preparation for governmental tasks, where it automates the drafting of documents while ensuring compliance with current standards and maintaining confidentiality. This is accomplished by constructing a comprehensive knowledge database trained on relevant documents, equipped with features for compliance checking and document drafting, thus boosting productivity and efficiency in handling heavy workloads of text processing.
支持本地伺服器部署 | 是 |
支持笔记本电脑独立运行 | 否 |
需要图形处理器(GPU)运行 | 是 |
付款模式 |
一次性费用,每年续期
|
免费试用 | 是 |
公司/机构名称 | 中国电信国际有限公司 |
电邮地址 | govt@chinatelecomglobal.com |
电话号码 | +85263373268 |
网址 | https://www.chinatelecomglobal.com/ |
地址 | 28/F,EVERBRIGHT CENTRE, 108 GLOUCESTER ROAD, WANCHAI, HONG KONG |
方案简报 |
|
如果任何政府部门希望获取有关AI解决方案的额外资料,请联络Smart LAB。