S-0686
小冰AI数字员工
XiaoIce AIBeings are AI-powered virtual workers that can be customised to suit specific business needs. They offer a range of capabilities, including:
● Broadcast Capabilities: XiaoIce offers both basic and professional versions of its broadcast digital employee platform. Users can easily create videos with digital employees using a drag-and-drop interface. They can also import PDFs to quickly generate e-courses.
● Interactive Capabilities: XiaoIce's interactive digital employees are powered by its industry-leading large language models, enabling them to engage in natural and meaningful conversations. They can be integrated into various applications, including interactive kiosks, digital business cards, and web-based platforms.
● Customisation Options: Users can customised their digital employees' appearance and voice. They can also choose from different levels of customisation, including high-precision enterprise customisation, basic enterprise customisation, and small-sample S1 customisation.
XiaoIce Large Language Models are advanced AI models that can understand and generate human-like text. XiaoIce offers several LLMs, including:
● 130 Billion Parameter Model: This model excels in tasks such as knowledge graph completion, casual conversation, and role-playing dialogue. It performs similarly to GPT-3.5 in some areas and surpasses it in others.
● 130 Billion Parameter Model (Trillion-Scale): This multi-modal LLM is more advanced and capable of handling even more complex tasks. It outperforms GPT-3.5 in areas like logical reasoning, semantic understanding, generation and creative ability.
● Digital Brain Platform: This platform leverages XiaoIce's LLMs to create "digital brains" that can automate complex business processes, solve problems, and enhance efficiency. Businesses can create and configure their own digital brains through the platform.
● Digital Interactive Business Card: This WeChat mini-program combines digital employees and LLMs to create a powerful marketing and networking tool. It allows individuals and businesses to create personalised digital avatars that can interact with others, showcase their expertise, and promote their products or services.
● Interactive Kiosk Solution: XiaoIce's interactive kiosk solution integrates digital employees with large touchscreens to create engaging and informative experiences for various industries, such as banking, tourism, and retail.
● Enterprise Operation Version Digital Human Platform: This platform allows businesses to create a "central kitchen" for producing high-quality video content featuring digital employees. This platform allows businesses to:
○ Create digital avatars for employees
○ Create and share video templates
○ Manage organisational structure and permissions
○ Approve video content
○ Distribute videos to organisational members
● Cartoon IP Activation: XiaoIce's LLM technology can be used to bring beloved cartoon characters to life, enabling them to interact with fans in a natural and engaging way.
Advantages of XiaoIce Products
● Advanced Technology: XiaoIce's products are built on a foundation of cutting-edge AI technology, including natural language processing, computer speech, computer vision, AIGC, digital humans, and large language models.
● Rich Experience and Expertise: XiaoIce has over a decade of experience in AI research and development, making it a leader in the industry.
● Industry Recognition: XiaoIce has a proven track record of success, with numerous case studies demonstrating the value of its products and solutions.
Overall, XiaoIce offers a comprehensive suite of products and solutions powered by advanced AI technology. Its focus on digital employees and large language models enables businesses to leverage the power of AI to transform their operations, enhance customer experiences, and drive innovation.
广播
城市管理
气象
工商业
发展
教育
就业及劳工
环境
财经
食物
卫生
房屋
基础设施
法律及保安
人口
康乐及文化
社会福利
运输
人工智能
云端运算
数据分析
深度学习
图像识别
机器学习
流动技术
自然语言处理
预测分析
130B Large Language Model, Zero Sample Digital human technology.
Included a number of use cases from commercial sector that demonstrate the capabilities and key differentiations on the technologies.
Use Case: Improve Customer Services and processes Use Case Description: Streamline financial operations and enhance collaboration within finance departments.
Case Study: "Cui Xiaopan" a digital employee at Vanke Group
| Problem: Inefficient handling of accounts receivable and overdue reminders; limited reach and scope of financial monitoring.
| Solution: Implement a digital employee, named Cui Xiaopan, powered by XiaoIce's digital brain platform to handle various financial tasks.
| Benefits: Improved efficiency in handling accounts receivable and overdue reminders; expansion of Cui Xiaopan's role to other financial functions like investment, financing, and project management, leading to direct oversight of all ongoing and completed projects; enhanced task completion based on instructions.
Use Case: Media and Entertainment - Automated Content Creation Use Case Description: Automate content creation processes, such as data collection, analysis, and video production, for media and entertainment companies.
Case Study: 24/7 Financial News Livestream
| Problem: Time-consuming and labor-intensive manual processes for financial news production, including data gathering, document processing, analysis, and video creation.
| Solution: Leverage XiaoIce's digital brain platform to automate the entire workflow, from financial data collection to 24/7 live video generation.
| Benefits: Increased efficiency by processing over 100,000 financial documents monthly; realisation of uninterrupted livestreaming; reduced manual errors and improved accuracy.
Use Case: Retail - Enhanced Customer Experience and Sales Optimisation Use Case Description: Transform the customer journey and sales process in retail by integrating digital brains into various touchpoints.
Case Study: Omni-channel Retail Transformation
| Problem: Disjointed customer experience across pre-sale, in-sale, and after-sale stages; limited personalised recommendations and customer engagement.
| Solution: Integrate XiaoIce's digital brain platform into Watsons' operations, covering pre-sale product recommendations, in-sale inquiries, and after-sale follow-up through mini-programs and other channels.
| Benefits: Enhanced customer experience with a seamless omnichannel sales process; creation of a closed-loop sales system; improved customer satisfaction; achievement of innovative breakthroughs in customer experience and sales models.
Use Case: Cartoon IP Revitalization Use Case Description: Reimagine and reinvigorate beloved cartoon IPs using large language models.
Case Study: Bringing Pleasant Goat to Life
| Problem: Traditional dialogue robots had limited conversational capabilities and could not provide an immersive, interactive experience for fans.
| Solution: Develop a digital version of the popular cartoon character Pleasant Goat using XiaoIce's large language model. The model was fine-tuned with extensive data, including scripts, character bios, and plot summaries.
| Benefits: Significantly increased fan engagement with the chatbot, leading to almost 2 million conversation turns and an average conversation length of 9.1 turns within a week; the chatbot's ability to stay true to Pleasant Goat's character and engage in meaningful conversations convinced users that the character was "alive", fostering deep connections and driving organic word-of-mouth marketing.
北京红棉小冰科技有限公司
+85296592240
北京市海淀区北四环西路67号六层 6th Floor, No. 67, North Fourth Ring West Road, Haidian District, Beijing
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