I&T Solution
Reference No.
S-0743
Solution Name
Vertis AI
Solution Description
Vertis AI platform integrates advanced LLM Model and RAG capabilities, enabling precise document search and knowledge retrieval to support marketing insights. It features an intelligent AI chatbot that facilitates interactive customer engagement and real-time conversational support. With agentic AI, the platform autonomously performs operational tasks such as personalised content generation, audience segmentation, and content automation. Together, these components deliver a powerful, scalable solution to enhance operational efficiency, drive customer engagement, and optimise effectiveness through intelligent automation and contextualised AI insights.
Application Areas
Broadcasting
City Management
Climate and Weather
Commerce and Industry
Development
Education
Employment and Labour
Environment
Finance
Food
Health
Housing
Infrastructure
Law and Security
Population
Recreation and Culture
Social Welfare
Transport
Technologies Used
Artificial Intelligence (AI)
Computer Vision
Data Analytics
Deep Learning
Machine Learning
Natural Language Processing
Predictive Analytics
Use Case
With Vertis AI platform, it can improve public services by enhancing accessibility, efficiency, and personalisation. RAG enables fast, accurate retrieval of relevant information from large document repositories, enabling public service agents and citizens quickly find answers to queries. The AI chatbot provides interactive support in anytime, reducing waiting times and releasing staff for complex issues.
Agentic AI can automate routine tasks such as processing applications, sending notifications, and generating reports, resulting in faster service delivery. With Vertis AI platform, it can improve public services by enhancing accessibility, efficiency, and personalisation.
RAG enables fast, accurate retrieval of relevant information from large document repositories, helping public service agents and citizens quickly locate required answers to queries.
Benefits to Public Services
• Improve responsiveness and satisfaction through fast, consistent information access and conversational assistance
• Cost effective from automation of repetitive administrative tasks, allowing redeployment to higher-value work
• Data-driven insights from AI analytics helps optimise resource allocation and policy refinement
• Inclusive access by supporting multiple languages and 24/7 availability, bridging service gaps without additional staff
Company / Organisation Name
SAGE Technologies Limited
Email Address
ai_insight@sagetech.com.hkTelephone Number
+85231052108
Website
www.sagetech.com.hkAddress
1203, No.9, Chong Yip Street, Kwun Tong, Kowloon, Hong Kong
If any government department would like to conduct PoC trial or technology testing on the I&T solution, please contact Smart LAB.
