I&T Solution
Reference No.
S-0734
Solution Name
Simpler SupBot
Solution Description
Introducing Simpler SupBot:
Revolutionising Customer Support An AI-driven solution to automate customer support and enhance service efficiency.
Core Benefit:
- Multilingual Support for global reach
- 24/7 Automation to reduce response times and improve satisfaction
- Intelligent Routing to ensure seamless transitions to human agents for complex issues
- Ticketing System that tracks and escalates unresolved enquiries
Application Areas
Broadcasting
City Management
Climate and Weather
Commerce and Industry
Development
Education
Employment and Labour
Environment
Finance
Food
Health
Housing
Infrastructure
Law and Security
Population
Recreation and Culture
Social Welfare
Transport
Technologies Used
Artificial Intelligence (AI)
Use Case
Company / Organisation Name
Simpler Business Limited
Email Address
sdreyc@simpler.com.hkTelephone Number
+85268400619
Website
http://www.simpler.com.hkAddress
Unit 1502, 15/F, Prosperity Centre, No.25 Chong Yip Street, Kwun Tong, Kowloon, Hong Kong
If any government department would like to conduct PoC trial or technology testing on the I&T solution, please contact Smart LAB.
