I&T Solution

Potential use cases:

- Customer Support - AIEN Chat can serve as the front-line of support, answering frequently asked questions, guiding users through troubleshooting steps, or providing products or services information

- Human Resources - AIEN Chat can assist employees by answering common questions about company policies, benefits, and more

- Training and Education - AIEN Chat enhances eLearning platforms by answering queries, clarifying topics, and simulating real-world training scenarios for immersive learning experiences

- Finance and Accounting - Employees can ask about financial policies, expense report guidelines, or other financial procedures

- Internal IT Support - AIEN Chat can guide employees in navigating and understanding internal technical documentation

Key Challenges:

- Information Retrieval: In large corporations, sifting through mountains of data can be cumbersome.

- Data Security: Protecting sensitive data and preventing leaks is crucial.

- AI Governance: Ensuring AI tools align with regulations and internal policies.

- Seamless Integration: Keeping up with evolving AI technologies and integrating them into existing systems.

- Branding Consistency: Maintaining a unified brand image across all platforms.

Benefits:

- Efficient Data Interactions: With the company-owned search engine, easily retrieve accurate and relevant information.

- Engage with Corporate Documents: Upload and chat with company documents, obtaining quick and secure answers.

- Strong AI Governance: With robust controls, ensure that AI is used responsibly and in line with compliance needs.

- Customisation: Whitelabel the system to reflect your brand, offering a seamless experience to employees.

- Connectivity: Directly integrate the company's internal knowledge base, placing critical information at employees' disposal.

- Future-Proof: Stay ahead with the ability to integrate emerging large language models as technologies progress.