AI Solution Catalogue

Lenx conducts continuous social‑media and online monitoring (including XiaoHongShu), tagging each post by topic, sentiment, and relevance. The system also highlights suspicious or potentially inauthentic activity — such as duplicated captions, coordinated posting patterns, or template‑based spam — so analysts receive timely alerts for human review. This is an assistive triage workflow, not a fully automated “fake content” classifier. When applicable, Lenx can also transcribe videos or reels to enable deeper analysis and alternative review options.

A public-sector team monitors Xiaohongshu for discussion of its services. Lenx collects relevant posts, highlights content that appears copied, relevant or inauthentic, and alerts staff for review. Officers then act on genuine concerns and set aside spam. Cost: a monitoring subscription or project fee, plus limited staff time on alerts. Benefit: earlier attention to real issues, less time spent on low-value posts, with final judgement remaining with people.

Cost: Lenx plan and brief review time; no specialised hardware for the standard service. Benefit: Faster, clearer handling of public feedback, with human oversight throughout.