AI+ Tool and Solution Catalogue

Vertis AI platform integrates advanced LLM Model and RAG capabilities, enabling precise document search and knowledge retrieval to support marketing insights. It features an intelligent AI chatbot that facilitates interactive customer engagement and real-time conversational support.

With agentic AI, the platform autonomously performs operational tasks such as personalized content generation, audience segmentation, and content automation. Together, these components deliver a powerful, scalable solution to enhance operational efficiency, drive customer engagement, and optimize effectiveness through intelligent automation and contextualized AI insights.

With Vertis AI platform, it can improve public services by enhancing accessibility, efficiency, and personalization. RAG enables fast, accurate retrieval of relevant information from large document repositories, helping public service agents and citizens quickly find answers to queries.

The AI chatbot provides interactive support in anytime, reducing waiting times and freeing staff for complex issues. Agentic AI can automate routine tasks such as processing applications, sending notifications, and generating reports, resulting in faster service delivery.

Benefits to Public Services • Improved responsiveness and satisfaction through fast, consistent information access and conversational assistance. • Cost effective from automation of repetitive administrative tasks, reducing staffing needs or allowing redeployment to higher-value work. • Data-driven insights from AI analytics help optimize resource allocation and policy refinement. • Inclusive access by supporting multiple languages and 24/7 availability, bridging service gaps without additional staff.