AI Solution Catalogue

Solution Description

Our solution transforms audio and video recordings from meetings, interviews, and calls into highly accurate transcripts, actionable summaries, and searchable data. Powered by Hong Kong's leading AI for Cantonese and mixed-language speech recognition, it automates the entire documentation workflow, saving significant manpower and ensuring the integrity of official records. This allows government departments to improve efficiency, enhance collaboration, and unlock valuable insights from their spoken communications.

Use Case

THE PROBLEM: TEDIOUS & INACCURATE MEETING DOCUMENTATION ------------------------------------------------------- Government departments conduct countless meetings, interviews, and consultations. Manually transcribing these recordings and preparing minutes is incredibly time-consuming, prone to human error, and creates vast, unsearchable archives of audio data. The unique challenge of accurately documenting meetings with mixed Cantonese and English further complicates this process.

OUR SOLUTION: AN AUTOMATED & SECURE DOCUMENTATION ENGINE -------------------------------------------------------- Our AI solution directly addresses these pain points by providing an end-to-end automated workflow, specifically engineered for the needs of the Government.

[Key Functions & Benefits] 1. Automated High-Accuracy Transcription: - Achieves *up to 98% accuracy* for spoken content. - Market-leading performance for Cantonese, English, and Mandarin, including seamless handling of mixed-language ("中英夾雜") speech. - Specialised function to convert spoken Cantonese *directly into formal written Chinese* ("廣東話直出書面語"), perfect for official records.

2. Intelligent Speaker Identification: - Automatically detects and labels who is speaking and when, even from single-channel audio recordings (e.g., a standard conference room microphone).

3. AI-Generated Summaries & Action Items: - Goes beyond transcription to automatically generate concise meeting summaries, structured action item lists (with assigned owners if mentioned), and key decisions. - This reduces the post-meeting workload from hours to minutes.

4. Secure & Searchable Archive: - Transforms audio and video libraries into a fully searchable text database, allowing staff to instantly find key information without listening through hours of recordings. - CRITICAL FOR GOVERNMENT: The entire solution can be deployed *on-premise*, ensuring all sensitive data remains within the department's secure network.

[Cost & Benefit Analysis] By automating the most labour-intensive parts of meeting documentation, our solution delivers a powerful return on investment. Departments can expect to: - Reduce time spent on transcription and minute-taking by *up to 80%*. - Significantly improve the accuracy and consistency of official records. - Enhance staff productivity by freeing them from tedious tasks to focus on core duties.

Presentation Videos

If any government department would like to obtain additional information about the AI solution, please contact Smart LAB.