Reference No. | A-0208 |
Solution Name | Macgentic |
About MacGentic:
MacGentic builds practical, enterprise-grade AI solutions that run where your data lives. We specialise in on-premises deployments on Apple Silicon, helping organisations turn internal datasets into clear, actionable insights — without relying on cloud services.
Our Mission:
To empower enterprises with secure, maintainable AI that delivers measurable business value quickly, while transferring skills and ownership back to client teams.
What We Do:
We deliver end-to-end on-premises AI systems that are designed for real business use:
Set up and optimise hardware and environments on Apple Silicon.
Host and fine-tune local language models to understand your business context.
Develop maintainable analytics and automation wrapped as reusable functions.
Integrate conversational reporting into your existing interfaces so leaders can ask questions in natural language and get concise, visual answers.
Provide hands-on training and documentation so your team can operate and extend the solution independently.
Our Approach:
We prioritise pragmatic, risk-aware delivery ~
Discover & Align — We work with business and IT stakeholders to identify the highest-value questions and the minimal data required to answer them.
Build Focused Tools — Rather than one monolithic system, we produce small, testable analytic components that are easy to maintain and evolve.
Embed Locally — All processing runs on-premises to preserve data control and simplify compliance.
Deliver Outcomes — We validate success through demonstrations tied to agreed KPIs and finish with training and handover so you own the capability.
Application Areas |
AI-Driven Digital Human Customer Service
Data Analysis and Prediction
Document Management and Processing
AI Meeting Minutes Summaries and Communication Collaboration
Workflow Management and Automation
Writing and Content Creation
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Personal AI Assistants ~
Personal AI assistants are designed to enhance individual productivity by providing artificial intelligence (AI) assistance for various business tasks. They can help draft emails, summarize documents, and provide advice on handling inquiries and complaints, among many other functions. With the help of multi-modal models, these assistants can process and extract information from various unstructured data sources. This includes transcribing voice recordings and retrieving details from documents and images, such as saving and retrieving information from business cards and receipts. These tools boost productivity while ensuring personal data remains private, making them simple and fast to deploy. Ultimately, personal AI assistants increase individual efficiency and effectively manage sensitive information.
Organisation Knowledge Base ~
The centralized AI-powered chatbot provides consistent information access through an admin-curated knowledge base, ensuring accurate and reliable responses. It supports both staff and public inquiries while maintaining high standards of information accuracy and compliance. This solution effectively reduces repetitive questions directed to support teams, streamlining communication. Additionally, centralized data management and updates enhance operational efficiency, benefiting all users.
Intelligent Workflows: Automate Complex Processes ~
intelligent workflows powered by AI can greatly enhance public services by automating processes like scanning and data extraction from unstructured information, e.g. receipt, invoice, letter, CV, etc. This automation increases efficiency and reduces costs while minimizing risks associated with handling sensitive data. By quickly organizing and extracting relevant details from large volumes of data, public organizations can streamline processes. Moreover, the potential applications extend beyond recruitment to areas such as tender review, flight planning, news analysis, customer feedback, and order processing, ultimately leading to more effective and responsive public service delivery.
AI-powered Intelligent Workflows ~
AI-powered intelligent workflows can significantly improve public services by automating processes like CV scanning and data extraction from unstructured information. This boosts efficiency, reduces costs, and minimizes risks associated with sensitive data. By quickly organizing large datasets, public organizations can streamline processes. Additionally, applications extend to tender review, flight planning, news analysis, customer feedback, and order processing, enhancing the effectiveness of public service delivery.
Smart Data Query ~
Smart data querying greatly improves public services by allowing agencies to swiftly access and analyze extensive datasets. With AI-powered tools, organizations can develop dashboards and charts that display essential metrics and trends in real time. This functionality helps decision-makers gain insights into service usage, budget distribution, and community needs, enabling more informed and timely decisions.
Support On-premise deployment | Yes |
Support standalone laptop | Yes |
Graphics Processing Unit (GPU) required | Yes |
Pricing Model |
One-time licensing fee with annual renewal
Subscription-Based Pricing – Monthly/Annual Subscription
One off payment customization, annual support and maintenance
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Free Trial | No |
Company / Organisation Name | Macgentic Limited |
Email Address | ai@macgentic.com |
Telephone Number | +85298459295 |
Website | www.macgentic.com |
Address | Unit B&D 11/F Gee Hing Chang Industrial Building, 16 Cheung Yue St, Cheung Sha Wan, Kowloon |
Presentation Decks |
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If any government department would like to obtain additional information about the AI solution, please contact Smart LAB.