AI+ Tool and Solution Catalogue

Marketingforce Smart Government Service - Intelligent government solution powered by AI Agent Platform® is a comprehensive solution based on Marketingforce's advanced artificial intelligence (AI) technology. It is designed to provide government agencies with intelligent tools centered around the AI Agent Middle Platform, which optimize public services, enhance operational effectiveness, and drive overall improvements in citizen satisfaction.

The core of this solution is the AI Agent Platform®—an enterprise-level AI Agent platform independently developed by Marketingforce. It integrates design, development, deployment, management, and knowledge accumulation of Agents and workflows.

By incorporating multifunctional AI modules into the platform, this solution addresses all aspects of daily government operations, effectively tackling critical challenges including efficiency bottlenecks, delayed responsiveness, and resource wastage in government services.

The core advantage of this solution lies in its modular design, which allows each application module to be deployed independently or operate collaboratively. Hence,  flexible adaptation to the unique needs of different government departments is ensured.

Government users can also easily customize exclusive agents through natural dialogue approach on the platform. This capability empowers efficient management of diverse tasks. It boosts operational efficiency while controlling operational costs.

This solution drives comprehensive public service upgrades through Marketingforce AI Agent Platform®:

Public Service Improvement: Reduces response time from hours to seconds, accelerates policy document processing 50-fold, enhances meeting minutes generation efficiency 24-fold, achieves a policy matching accuracy of over 90%.

Cost Analysis: Phased module deployment lowers initial investment to 70% of the industry average. Automated workflows reduce manpower requirements by 75% and annual administrative costs by 60%.

Core Benefits: Citizen consultation resolution rate exceeds 90%. This solution establishes a new intelligent governance ecosystem characterised by rapid response, efficient execution, and cost-effective operations.

Case: We have successfully deployed an intelligent Q&A system for the Market Supervision Administration of a certain municipal government, significantly optimising the consulting service response process and enhancing operational efficiency.