AI+ Tool and Solution Catalogue

Reference No. A-0101
Solution Name Microsoft Copilot Studio and Power Automate

Solution Description

Power Automate and Copilot Studio streamline repetitive tasks like form processing and approval workflows by combining low-code automation with AI-driven assistance. Power Automate enables users to build flows that extract data from forms, validate inputs, and trigger multi-step approvals—all without writing code. Copilot enhances this by allowing users to describe workflows in natural language, automatically generating flows and suggesting improvements.

Copilot Studio adds conversational agents that can collect form data, initiate approvals, and handle logic through chat interfaces. Together, they reduce manual errors, accelerate processing, and free up teams to focus on higher-value work like strategy and client engagement.

Application Areas
Workflow Management and Automation

Use Case

1) Natural Language Automation with Copilot in Power Automate Copilot in Power Automate allows users to build automation flows simply by describing what they want in natural language.

- Form processing: Automate data extraction from forms using AI Builder and trigger downstream actions like validation, routing, or storage. - Approval workflows: Set up multi-step approvals with conditional logic, notifications, and escalation paths. - Error reduction: Copilot can detect and help fix flow errors during design, reducing manual troubleshooting.

2) Copilot Studio for Conversational Workflow Integration Copilot Studio enables the creation of AI agents that can trigger Power Automate flows. These agents can:

- Collect and validate form inputs through chat interfaces. - Initiate approval workflows based on structured rules (Agent Flows). - Handle complex logic using deep reasoning capabilities, for scenarios like procurement and HR onboarding.

Support On-premise deployment Yes
Support standalone laptop No
Graphics Processing Unit (GPU) required No
Pricing Model
Hybrid Model - Combine subscription with per-user pricing (e.g. base subscription fee + additional cost per user) Subscription-Based Pricing – Monthly/Annual Subscription Subscription-Based Pricing – Pay-per-data processed Subscription-Based Pricing – Per-User Pricing
Free Trial Yes
Company / Organisation Name Microsoft Hong Kong Limited
Email Address lam.dionne@microsoft.com
Telephone Number +85293087374
Website www.microsoft.com
Address 15/F, Cyberport 2, 100 Cyberport Road, Hong Kong
Presentation Decks

Presentation Videos

If any government department would like to obtain additional information about the AI solution, please contact Smart LAB.