AI+ Tool and Solution Catalogue

Reference No. A-0089
Solution Name Tencent Cloud Agent Development Platform (TCADP)

Solution Description

TCADP is a large language model-powered platform for building intelligent agents. It offers multiple agent development frameworks, including LLM+RAG, Workflow, and Multi-agent systems, empowering enterprises to integrate proprietary data for efficient development of stable, secure, and business-aligned intelligent agents tailored to specific operational needs.

Key Features: 1. Leading Conversational Agent Performance The platform integrates industry-proven processes and cutting-edge RAG algorithms. By simply uploading documents or Q&A pairs, agents can seamlessly access and utilize enterprise multimodal knowledge to deliver stable and precise knowledge-based responses. A canvas-style workflow orchestration enables flexible integration of enterprise system APIs into agents, ensuring controllable and reliable outputs.

2. Comprehensive Agent Development Framework Offering versatile frameworks such as LLM+RAG, Multi-agent, and Workflow, the platform provides an end-to-end toolchain for agent configuration, evaluation, deployment, and optimization. This streamlines development processes and lowers the barrier to agent development for enterprises.

3. Rich Agent Development Resource Library Preloaded with curated official plugins and MCP plugins, the platform supports flexible integration of atomic capabilities like smart document parsing, multi-turn conversation rewriting, and embedding. It delivers all core technologies required for scalable and customized agent development.

Application Areas
AI-Driven Digital Human Customer Service Document Management and Processing AI Meeting Minutes Summaries and Communication Collaboration Workflow Management and Automation Writing and Content Creation

Use Case

1. Intelligent Assistant Chatbot External Chatbot • 24/7 Government Service Assistant: Provide instant, accurate and multilingual responses to citizen queries (e.g., tax filing, permits, social services) in multiple languages. Significantly improving policy Q&A, guiding citizens to fill our application forms, providing basic guidance on legal processes, and suggest relevant government benefit programmes based on user input. The AI assistant can automate repetitive tasks to reduce staffing needs and provide instant responses to improve citizen satisfaction.

Internal Chatbot • Employee Administrative Q&A: Addresses IT, HR, and finance inquiries by leveraging relevant documentation, enhancing the efficiency of internal shared services. • Employee Knowledge Q&A Assistant: Provides general employees with domain-specific expert knowledge on topics like law/ regulations/ procedural guidelines and engineering. Supports organisation-level knowledge base searches and efficient handling of multimodal knowledge for smart Q&A, aiding government internal knowledge service upgrades.

2. Writing and Content Creation Users can upload historical documents for the model to learn from, enabling it to generate new text content (e.g., reports, bid documents, promotional materials) based on existing knowledge.

3. Research and Information Retrieval The platform supports deep analysis of policy texts, large datasets (e.g., census data, budget reports) via quick retrieval of internal documents, while also allowing internet searches for external information. It provides fast, accurate knowledge search services and citations for policy research and analysis.

4. Workflow Management and Automation The platform includes a workflow module that responds to user interactions with an intuitive visual canvas. It supports complex business process orchestration through various nodes like beginning, end, LLM , knowledge retrieval, code, and parameter extraction.

Support On-premise deployment Yes
Support standalone laptop No
Graphics Processing Unit (GPU) required Yes
Pricing Model
One-time licensing fee with annual renewal Subscription-Based Pricing – Pay-per-data processed
Free Trial Yes
Company / Organisation Name Tencent Cloud International
Email Address dickwong@tencent.com
Telephone Number +85290397285
Website https://www.tencentcloud.com/?lang=en&pg=
Address 37/F, Tower 5, The Gateway, 15 Canton Road, Tsim Sha Tsui, Hong Kong
Presentation Decks

Presentation Videos

If any government department would like to obtain additional information about the AI solution, please contact Smart LAB.