AI+ Tool and Solution Catalogue

This solution integrates AI-powered voice transcription and notes-generation directly into the GP workstation, addressing inefficiencies in clinical documentation. It enables real-time transcription of consultations, automatic generation of structured medical records, and seamless integration with existing EHR systems.

Key features include: - Smart Voice Transcription: Accurate speech-to-text conversion for multi-speaker scenarios, distinguishing between doctor-patient dialogues. - Multilingual Support: Real-time translation for languages commonly spoken in Singapore (e.g., English, Mandarin, Malay, Tamil). - Automated Record Generation: Extracts key information from conversations to generate SOAP summaries, reducing manual input time by up to 40%. - GP Workstation Integration: Syncs transcriptions and reports directly into the workstation, ensuring continuity of care.

Background: A primary healthcare clinic faces challenges due to excessive paperwork, language barriers, and inconsistent medical records. Doctors will spend up to 50% of their time on documentation if they generate customized and standarlized.medical records for each patient, leaving less time for patient interaction. Additionally, non-standardized records lead to inefficiencies in follow-up care.

Solution: By integrating Microcraft into the GP workstation, the clinic automates transcription, translation, and record generation during consultations. This reduces documentation time and ensures standardized, accurate records.

Results:

- Reduced documentation time by 90%, allowing doctors to focus more on patient care.

- Improved diagnostic accuracy by 15% through pre-diagnosis suggestions and multilingual support.

- Enhanced patient satisfaction scores by 30% due to better communication and reduced waiting times.