Reference No. | A-0025 |
Solution Name | GO RAG |
GO RAG is an AI framework that enhances text generation by combining retrieval-based and generation-based approaches.Instead of relying solely on pre-trained knowledge, RAG retrieves relevant, up-to-date information from external sources before generating responses, making it particularly useful for tasks requiring accuracy and real-time data.
Effectiveness in Public ServicesRAG can significantly improve public sector operations by: • Enhancing Decision-Making – Provides government officials with accurate, context-aware insights by retrieving relevant policies, regulations, and case studies. • Improving Citizen Services – Enables chatbots and automated systems to deliver precise responses based on current laws, public records, and FAQs. • Boosting Transparency & Accountability – Ensures AI-generated responses are backed by reliable sources, reducing misinformation risks. • Optimizing Data Management – Helps agencies process large volumes of documents efficiently, improving workflow and reducing manual effort.By integrating RAG into public services, governments can increase efficiency, improve citizen engagement, and ensure data-driven decision-making.
Application Areas |
AI-Driven Digital Human Customer Service
Data Analysis and Prediction
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1. Enhanced Information Access – Government agencies can retrieve and generate responses based on up-to-date policies, regulations, and case studies, improving service accuracy. 2. Improved Citizen Support – AI-powered chatbots and virtual assistants can provide precise answers to public inquiries by pulling relevant data from official sources. 3. Efficient Document Processing – RAG helps automate the retrieval and summarization of legal documents, public records, and reports, reducing manual workload. 4. Transparency & Accountability – Ensures AI-generated responses are backed by reliable sources, reducing misinformation and improving trust in public services.
Support On-premise deployment | Yes |
Support standalone laptop | No |
Graphics Processing Unit (GPU) required | Yes |
Pricing Model |
Subscription-Based Pricing – Monthly/Annual Subscription
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Free Trial | No |
Company / Organisation Name | Kooppi Limited |
Email Address | enquiry@kooppi.com |
Telephone Number | +85235800091 |
Website | https://www.kooppi.com/ |
Address | Unit H, 32/F, King Palace Plaza, 55 King Yip Street, Kwun Tong, Kowloon, Hong Kong |
Presentation Decks |
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If any government department would like to obtain additional information about the AI solution, please contact Smart LAB.