AI+ Tool and Solution Catalogue

Solution Description

GO RAG is an AI framework that enhances text generation by combining retrieval-based and generation-based approaches.Instead of relying solely on pre-trained knowledge, RAG retrieves relevant, up-to-date information from external sources before generating responses, making it particularly useful for tasks requiring accuracy and real-time data.

Effectiveness in Public ServicesRAG can significantly improve public sector operations by: • Enhancing Decision-Making – Provides government officials with accurate, context-aware insights by retrieving relevant policies, regulations, and case studies. • Improving Citizen Services – Enables chatbots and automated systems to deliver precise responses based on current laws, public records, and FAQs. • Boosting Transparency & Accountability – Ensures AI-generated responses are backed by reliable sources, reducing misinformation risks. • Optimizing Data Management – Helps agencies process large volumes of documents efficiently, improving workflow and reducing manual effort.By integrating RAG into public services, governments can increase efficiency, improve citizen engagement, and ensure data-driven decision-making.

Use Case

1. Enhanced Information Access – Government agencies can retrieve and generate responses based on up-to-date policies, regulations, and case studies, improving service accuracy. 2. Improved Citizen Support – AI-powered chatbots and virtual assistants can provide precise answers to public inquiries by pulling relevant data from official sources. 3. Efficient Document Processing – RAG helps automate the retrieval and summarization of legal documents, public records, and reports, reducing manual workload. 4. Transparency & Accountability – Ensures AI-generated responses are backed by reliable sources, reducing misinformation and improving trust in public services.

Presentation Videos

If any government department would like to obtain additional information about the AI solution, please contact Smart LAB.