AI+ Tool and Solution Catalogue

Reference No. A-0015
Solution Name CanWay OpsPilot Intelligent AI Management Platform

Solution Description

‌OpsPilot‌ is an AI-powered open-source intelligent operation and maintenance platform that integrates machine learning and large model technologies. It enhances fault response speed, reduces operational costs, and supports the digital transformation of public services through automated knowledge management, process collaboration, and intelligent guidance‌12. - Precise Knowledge Base‌: Cleanses multi-format data (e.g., PDF, Word) and enables intelligent Q&A, significantly reducing fault diagnosis time‌. - Process Automation‌: Integrates tools like Kubernetes and Jenkins, executes LLM-driven tasks, and improves cross-system collaboration efficiency‌. - Intelligent Ops Navigation‌: Automates fault handling and resource scheduling via script orchestration, minimizing labor costs‌. - Open-Source Adaptability‌: Flexibly supports heterogeneous IT systems to ensure service stability‌

Application Areas
AI-Driven Digital Human Customer Service Data Analysis and Prediction Document Management and Processing Workflow Management and Automation Writing and Content Creation

Use Case

Cost Reduction‌: Reduces labor input and fault resolution time, achieving operational cost savings. Efficiency Improvement‌: Automated workflows and knowledge management accelerate fault response speed, enhancing service resilience. ‌ Stability Assurance‌: Intelligent guidance and cross-system collaboration minimize human errors, ensuring high availability of public services.

Support On-premise deployment Yes
Support standalone laptop Yes
Graphics Processing Unit (GPU) required No
Pricing Model
Subscription-Based Pricing – Monthly/Annual Subscription
Free Trial Yes
Company / Organisation Name China Telecom Global
Email Address govt@chinatelecomglobal.com
Telephone Number +85263373268
Website https://www.chinatelecomglobal.com/
Address 28/F,EVERBRIGHT CENTRE, 108 GLOUCESTER ROAD, WANCHAI, HONG KONG
Presentation Decks

Presentation Videos

If any government department would like to obtain additional information about the AI solution, please contact Smart LAB.