AI+ Tool and Solution Catalogue

Holochat.ai is a 3D AI voice assistant system designed to modernize public service delivery by combining lifelike visual avatars with intelligent, multilingual voice interaction. Built as an on-premise solution with enterprise-grade data security, it ensures secure and compliant deployment across government environments. One of its core strengths is delivering consistent, high-quality service across all touchpoints — eliminating variability caused by staff turnover, training gaps, or resource constraints.

Holochat.ai can be rapidly scaled across departments or locations, enabling organizations to expand service capacity without proportionally increasing staffing or infrastructure. This leads to greater operational efficiency, reduced wait times, and more streamlined workflows. By creating a modern, intuitive, and engaging interface for the public, it also improves user satisfaction and helps institutions align with digital transformation goals. With built-in analytics and continuous improvement capabilities, Holochat.ai empowers public organizations to adapt quickly and deliver smarter, more efficient services.

The solution improves public services by enabling faster, more consistent, and user-friendly interactions across digital and physical service points. It reduces reliance on frontline staff by handling routine inquiries and transactions through automated voice and visual interfaces.

This leads to shorter wait times, 24/7 accessibility, and improved service quality — especially for diverse or multilingual populations like Hong Kong. Costs include initial setup, integration, and potential hardware investment. However, benefits include long-term cost savings through reduced staffing needs, increased operational efficiency, and improved user satisfaction. The scalable nature of the solution also allows public services to expand access without proportional increases in resources.