AI+ Tool and Solution Catalogue

With the vision of Building AI Agents for Everyone, Laiye is a leading digital workforce software provider. With its extensive intelligent automation solutions, intelligent document processing and software robots, it helps enterprises tackle the challenges of digital transformation while expanding their digital workforce scale. To date, Laiye has served 300 Fortune 500 companies and three thousands of enterprise customers.

AI Agent in Public Service Use Case Automate Repetitive Tasks: By automating routine tasks, public service agencies can significantly increase processing speed and reduce the burden on staff.

Enhance Accuracy: Utilizing automation minimizes human error in data processing, ensuring a higher accuracy rate in service delivery. Personalize Citizen Interactions: AI can tailor interactions based on citizen needs, improving overall satisfaction and engagement.

Scale Operations: Automation allows public services to efficiently handle increased workloads, especially during peak demand periods, without additional staffing.Cost and Benefits

Cost Savings: Automation can lead to up to 40% savings on operational costs. For instance, organizations adopting Robotic Process Automation (RPA) have reported significant reductions in labor expenses, such as a study by McKinsey highlighting annual savings of approximately $50 million.

Quantitative Impact: Agencies can achieve up to a 30% reduction in task completion time, enhancing operational efficiency. For example, a major logistics provider experienced a 70% increase in processing speed through automation.

Improved Accuracy: Automated systems can achieve a 99% accuracy rate in executing tasks, significantly reducing errors. A financial institution, for example, reduced errors by 90% with AI-driven data entry, resulting in substantial compliance cost savings.

Enhanced Citizen Satisfaction: Personalized customer experiences can improve satisfaction scores by over 20%. For instance, an AI-driven recommendation engine in the insurance sector accounts for nearly 35% of total sales through tailored suggestions.