AI+ Tool and Solution Catalogue

Tencent LearnShare, a one-stop enterprise community product built by Tencent for 10 years, designed to enhance organisation efficiency through knowledge management, employee training, cultural development, and AI-powered tools.

Key Features: 1. Customizable Application Modules: Tencent LearnShare offers over 14 application modules for enterprises to tailor their knowledge-sharing platform. Key applications include document upload, video on demand, live streaming, Q&A forum, training courses, exams, questionnaires and polls.

2. Enhanced AI Assistant Capability: The LearnShare chatbot feature provides users with unique organizational answers quickly, pinpointing the original knowledge sources. It combines insights with a personalized knowledge structure for more accurate content retrieval, utilizing intelligent Q&A and the DeepSeek R1 model.

3. Data Management System: Organizations can configure file upload, view, and edit permissions based on their structure. Departments can create dedicated team spaces for effective knowledge sharing.

4. Flexible System Integration: The platform supports page search, instant messaging integration, API calls, and other methods, allowing seamless integration into specific business processes and facilitating customized solutions for enterprises.

1. New Employee Onboarding and Training • Comprehensive Training Solutions: Offers online classrooms, live sessions, exams, and certifications. Customizable programs set learning goals, distribute tasks, and provide real-time progress tracking for scalable skill development.

• Civil Servant Training: Streamlines onboarding, policy updates, and compliance training through centralized courses and assessments.

2. Organizational Culture Development • Cultural Activities: Supports initiatives like annual dinners, festivals, and team-building events, along with employee care programs (e.g., birthday wishes).

• Event Management: Customizable mobile pages simplify organizing and participating in events.

• Internal Communication: Provides a space for departmental news updates and internal circulars.

• Forum: Allow users to build community forum and threads to discuss internal questions and exchange information update.

3. Knowledge Management • Unified Knowledge Organization: LearnShare knowledge base supports sharing of multiple file formats (Word, PDF, Excel), breaking down information silos and enhancing within department, and cross-department collaboration. LearnShare enables keyword-based searches and user’s collaboration and interaction with files, addressing knowledge dispersion and format incompatibility. Custom layouts highlight important information. This aids employees in learning from historical best practices and the latest updates, enhancing work efficiency.

• Intelligent Q&A: Leverages DeepSeek R1 and V3 AI models for context-aware answers and traceable knowledge retrieval, surpassing basic RAG methods. Integrates AI for Q&A, content generation, and knowledge extraction, allowing chatbot for quick searches for internal use (e.g., colleagues search for policies) and for external use (e.g., improving public service efficiency, ultimately enhancing citizen satisfaction).