AI+ Tool and Solution Catalogue

Solution Description

This AI-Driven Enterprise Automation Solution leverages a modular agent framework and pre-trained NLP models to automate complex workflows without knowledge graphs. Agents process raw business requirements (e.g., insurance claim automation, customer intent classification) via semantic embeddings, enabling rapid task clustering.

This solution utilizes

1.) Data Preprocessing Agent to clean and standardize inputs;

2.) Demand Classification Agent to group needs using AI-driven clustering; and

3.) Evaluation and Recall Agent to monitor performance, triggers rollbacks, and reduces manual tasks.

Use Case

This architecture uses a modular agent framework to automate enterprise workflows without knowledge graphs. Pre-trained NLP models process business requirements (e.g., insurance claims, customer intent, SOP, Guidelines) to cluster tasks via semantic embeddings.

This all-in-one solution manages public-facing frontends such as making appointments for government services, support online payments, answer inquiries and handling issues through AI-driven data extraction from internal controlled resources, and/or assist in complex problem solving.

Presentation Videos

If any government department would like to obtain additional information about the AI solution, please contact Smart LAB.