AI+ Tool and Solution Catalogue

AI Ambassador is a digital AI avatar is an advanced AI solution designed for customer service, featuring a realistic digital human interface with face, speech, and language capabilities, all supported by a comprehensive database.

This AI avatar supports multiple languages, including Cantonese mixed with English, and represents a new generation of customer service technology.Animation Styles: Offers 2.5D animation, realistic 3D models, and digital human (deep fake) representations.

Interactive Capabilities: Includes lip sync and body language features to enhance realism. Speech and Language

Processing: Equipped with automated speech recognition, natural language processing, and text-to-speech functionalities.

Digital Human Animation Engine: Powers the avatars movements and expressions.

AI Voice Engine: Supports both inbound and outbound communications.

Omni-Channel Chatbot Platform: Provides seamless interaction across various channels.

Phone Integration and LLM Sharing: Integrates with phone systems to provide AI-driven customer support, sharing insights from large language models (LLMs). Enhances customer service efficiency and provides consistent, accurate responses.

Video Call Demonstrations: Utilizes the AI avatar for video call demos, offering a human-like interaction for product presentations and customer support. Improves engagement and understanding through realistic, interactive demonstrations.

Helpdesk Support: Acts as a virtual helpdesk assistant, providing information and support across various topics. Reduces wait times and improves accessibility to information, enhancing user satisfaction.

Bank Support Services: Serves as a support call service avatar in banks, assisting customers with inquiries and transactions. Enhances customer experience by providing efficient, personalized support, reducing the need for human agents.

Airport Arrival Hall Assistance: Provides assistance to travelers in airport arrival halls, offering information on flights, directions, and services. Improves traveler experience by providing timely and accurate information, reducing confusion and stress.

Campus School Help: Assists students and staff on school campuses with information on schedules, events, and resources. Enhances campus life by providing accessible and reliable support, improving overall efficiency.

Smart AI Concierge: Acts as a smart concierge in various settings, including hotels, offices, and public spaces, providing guidance, wayfinding, and information services. Enhances user experience by offering personalized and efficient assistance.

Customer-Centric Queueing System: Manages customer queues in service centers, ensuring orderly and efficient service delivery. Reduces wait times and improves customer satisfaction by optimizing service flow.

AI Magic Mirror: Provides interactive and personalized experiences in retail and hospitality settings, offering recommendations and information. Enhances customer engagement and satisfaction through innovative and interactive technology.